Frequently Asked Questions

We supply high purity aroma ingredients including terpenes, natural isolates, essential oil fractions, and select aroma chemicals used across flavour, fragrance, beverage, wellness, and related applications.

Yes. Certificates of Analysis (CoA), Safety Data Sheets (SDS), and supporting technical documentation are available upon request for all ingredients we supply.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Yes. Samples are available to support evaluation, formulation, and development work. Sample availability may vary by ingredient and application.

We support a range of pack sizes suitable for development, pilot runs, and commercial production. If you have specific quantity requirements, our team can help guide the best option.

Our facility operates under GMP standards audited by SGS. Processing is supported by a Class 7 cleanroom, and ingredients are handled with an emphasis on consistency, traceability, and audit-ready quality.

Isolynx is based in Canada and ships to customers worldwide. Shipping options and timelines vary by destination and product type, and our team can help coordinate the best solution for your location.